Coaching Program Agreement & Payment Terms

I understand that by enrolling in this nutrition and well-being coaching program, I am
committing to the full package and am financially responsible for the total cost—regardless of
whether I choose to complete all scheduled sessions.

Payment Methods:
Debit, credit, and FSA cards are accepted. A deposit is required to secure your coaching package
unless payment is made in full at the time of registration.

Billing & Payment Plans:
Billing begins on the date of program commitment, not the date of the first coaching call.

If a payment plan is selected, the package cost will be divided into equal automatic payments until
the full amount is paid.

Receipts & Communication:
You will receive an email receipt after each payment. If you wish to cancel or make changes to your services, a minimum of 30 days written notice is required.

Refund Policy:
I understand that once these terms are agreed upon, no refunds will be issued.

Cancellation Policy:
There is a 24-hour cancellation policy. Sessions missed without prior notice (via email) will be counted toward your total coaching package.

Privacy & Confidentiality Agreement
As a participant in Jana’s coaching programs—whether in a private 1:1 setting or a group
environment—your privacy is of the utmost importance and will be respected at all times.

● If you are enrolled in 1:1 coaching, all personal information you share, including but not
limited to lab results, health history, clinical data, and session notes, will remain strictly confidential. This information will only be used to support your care and will never be
disclosed to any third party without your written consent, unless required by law.

● If you are participating in a group coaching program, you agree to maintain the confidentiality of fellow group members. What is shared in the group stays in the group. This includes personal experiences, struggles, wins, and any sensitive topics discussed in live calls, chats, or community forums. Respecting the privacy of others is a
shared responsibility and key to maintaining a safe, supportive space.

Social Media & Publicity Agreement
To help inspire others and show the impact of her work, Jana may share client wins, progress, and feedback across social media platforms, emails, or promotional materials. However, your identity will always be protected.

● By participating in a coaching program, you agree that anonymous screenshots,testimonials, or general shout-outs may be shared publicly to highlight the transformation that occurs through this work.
● No full names, images, or identifying information will ever be used without your prior written consent.

If you would prefer that no part of your feedback or experience be used for promotional purposes, you may opt out at any time by emailing us directly.